Privacy Policy

1. Scope and Applicability

This Privacy Policy applies to:

• All users who access or interact with the Website
• All personal data collected through online purchases, account registration, support, marketing, and service requests

This Policy is governed by the Information Technology Act, 2000 and the IT Rules, 2011 (India).

2. Information We Collect

a. Personal Information

Collected when you:

• Create an account
• Make a purchase
• Contact support
• Subscribe to newsletters

Includes:

• Full name
• Email address
• Phone number
• Billing and shipping address
• Payment details (handled securely by third-party gateway)

b. Technical and Usage Data

• IP address
• Browser and device details
• Operating system
• Page views and click behavior

c. Cookies and Tracking

We use cookies to:

• Improve site functionality
• Analyze behavior
• Remember login sessions
• Provide personalized content

You may disable cookies, but some features may be limited.

3. How We Use Your Information

• To process orders and deliver products
• To manage user accounts
• To provide customer support
• To send updates and promotions (with consent)
• To analyze usage and enhance the website
• To ensure security and detect fraud

4. Legal Basis for Processing

• Contractual necessity
• Legitimate business interest
• Explicit user consent
• Legal obligations

5. Sharing of Information

We do not sell or rent personal data.

We may share your data with:

• Logistics and delivery providers
• Payment processors
• Trusted service providers (e.g., IT, cloud)
• Government/legal authorities where required

All partners are bound by strict confidentiality obligations.

6. Data Retention

We retain personal data as long as:

• Your account remains active
• Needed to provide services
• Required for legal compliance

Data is securely deleted or anonymized when no longer needed.

7. Data Security

• Encrypted transmission (HTTPS/SSL)
• Firewall-protected servers
• Role-based access control
• Regular audits and monitoring

Note: You are responsible for keeping your login information safe.

8. Your Rights and Choices

As per Indian law, you may:

• Access and review your data
• Withdraw consent (e.g., unsubscribe)
• Request data deletion
• Raise a complaint regarding misuse

Contact: support@iyrosolar.com

9. Children’s Privacy

We do not knowingly collect data from individuals under 18. If a child has provided data, contact us to delete it.

10. Third-Party Links

This site may contain links to external websites. We are not responsible for their privacy policies or content. Please review them independently.

11. Changes to This Policy

This policy may be updated from time to time. Changes take effect immediately upon posting. Please check periodically.

Last updated on: 20th July 2025